Buxton's Victorian Guest HouseWelcome

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Terms & Conditions

Buxton's Victorian Guest House has been awarded Five Diamonds by the AA and ETC, as well as an ETC Silver award for the quality of guest accommodation.

 

3a, Broad Walk, Buxton, Derbyshire, SK17 6JE

Telephone  01298 78759   Fax   01298 74732

buxtonvictorian@btconnect.com

 

 

 

Please find below details of our

Terms and Conditions...

 

 

 

 

 

   

A selection of images taken from Buxton's Victorian Guest House. Images of our four-poster room, guest house dining room with views of Buxton Pavillion Gardens, guest drawing room and children's room

   

 

Reservations                           

We respectfully remind you that a verbal or written reservation constitutes a legal contract.

 

Deposit / Credit Card             

A deposit, or credit card details are required for all bookings in order to secure the room.

 

Cancellation

In the event of less than 48 hours’ notice of cancellation of your booking we would make every effort to re-let the accommodation. However, we reserve the right to charge the full cost of the booking if the room is not subsequently re-let.

 

Payment

We prefer payment of your final account by cash, cheque or debit card. If paying by cheque, this should be made payable to ‘Buxton’s Victorian’. Payments by credit card carry a 2.28% surcharge.

 

Walkers

Would walkers please be kind enough to remove boots and dirty clothing before entering the house. We do have some limited facilities for storing wet boots and clothing.

 

 

 

 

Damage

In the event of damage to Guest House property, we reserve the right to charge to replace, repair or professionally clean the item concerned. There will be a charge of £15.00 for lost keys.

                                               

Arrival/Departure Times

For the convenience of incoming guests, we require rooms to be vacated by 10.00am on the day of departure. Later departure times may, however, be possible on request. Earliest arrival time is 3.00pm (except by prior arrangement). Please telephone us if you anticipate arriving after 6.30pm, otherwise your room may be re-let.

 

Car Parking

Access to our car park is via Hartington Road. Seven spaces are available. There is additional free parking (subject to availability) on Hartington Road.

 

 

Non-Smoking Policy

In the interest of the comfort and safety of our guests, we operate a strict ‘Non-Smoking’ policy throughout the Guest House. In the event of non-compliance, a charge of £50 will be levied for professional cleaning of the room.

 

 

   

 

For the comfort of our guests, Buxton's Victorian Guest House is a non-smoking establishment.

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